WorkRight Analyst

Job Description

Contract: Full-time, permanent

Team: WorkRight EMEA

Office Location: Sheffield (7th Floor, Saville House, 74-90 Savile Street, Sheffield S4 7UD, United Kingdom)

The role:

The WorkRight Analyst will provide exceptional levels of client service to a wide range of clients; part of a global team processing WorkRight checks submitted by clients. Assigned to specific client accounts, you will be exposed to a full range of global right to work processes and administrative tasks.

What your day will look like:

• Assessing criteria is met to validate right to work

• Follow documented standard operating procedures for right to work checks

• Utilise required case management systems to ensure data accuracy and record right to work check results

• Escalate right to work check failures to the Account Manager

• Identify incomplete or missing information and request clarification using standard communications

• Complete online face to face imposter checks

• Managing drop boxes/communication systems: answering queries from users

• Special Projects: take on additional projects as required

• Ad hoc duties: assist with ad hoc administrative functions, as needed.

The team:

WorkRight is the firms employment verification technology solution. The team is made up of immigration professionals, technology experts, marketing and legal all working in collaboration to produce industry leading technology and employment verification services. We are a friendly and diverse team to join with people of all ages and backgrounds situated globally.

What we are looking for:

To be successful in this role you will have strong administrative and data entry skills, this can be taken from either previous work experience or educational background. You will be comfortable working in a team with excellent communication skills.

Also required:

• Ability to work flexibly and accurately in a fast-paced environment

• Uses communication skills to influence and achieve objective

• Demonstrate exceptional planning and time management skills with an ability to multi-task

• Be able to act under instruction with limited supervision / autonomy

• Be able to plan workload, meet deadlines and priorities

• Ensures work completed is accurate, to a high quality and follows standard layouts

• Completes tasks within agreed timeframes and in line with expectations

• Completes the minimum number of tasks per day in line with set targets

• Implement effective processes to manage workflow and meet deadlines

• Demonstrates proficiency in word processing, Internet and email systems

• Additional language skills are preferred

What we offer:

A career at Fragomen will provide you with the opportunity to work in an exciting environment for a broad range of clients, where no two days will be the same. You will face interesting challenges, and will work with dedicated, friendly and ambitious people, where providing exceptional client service is at the core of what we do. We are extremely proud of our diverse workforce at Fragomen, and we are fully committed to providing equal opportunities.

At Fragomen, we value our employees and are committed to providing a comprehensive benefits package that supports your well-being and professional growth. Our UK offerings include:

• Competitive Salary: We offer salaries that reflect your skills and experience

• Health and Wellness: A comprehensive employee assistance programme, gym discounts, medical insurance, Headspace membership and wellbeing platforms