Administrative Assistant (Toronto)

Administrative Assistant (Toronto)

Location: Toronto

Other locations: Primary Location Only

Salary: Competitive

Date: May 14, 2026

Job description

Requisition ID: 1710332

At EY, were all in to shape your future with confidence.

Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

Youll join our Administrative & Workplace Services (AWS) team, helping to support the important business enablement functions that keep our organization running strong. As a driven administrative professional, you will work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EYs growth and profitability.

The Business Enablement Centre (BEC) Administrative Assistant is a trusted advisor to our client-serving Managers and Senior Managers across Canada. You are a driven administrative professional who is solution-oriented and responsible for supporting customer requests through our national queue.

This job posting relates to an existing vacancy within our organization.

Your key responsibilities

As a BEC Administrative Assistant, you are an active member of BEC supporting customer requests through our national queue while working in tandem with your colleagues to understand and anticipate customers needs and exceed expectations. Your key responsibilities include:

Customer support:

Engagement support: In-depth knowledge to support the client engagement management process, including tracking and reporting time and expenses as needed

Financial management support: Pivotal role with the engagement teams to provide reports and manage the billing process

Document preparation and management: Use EY branding standards to create and format documents/presentations

Travel arrangements: Provide travel options, book air and ground travel using our online system, as well as associated logistics

Meeting and event coordination including technology and catering where required

Overtime required as needed.

Skills and attributes for success

Committed to contributing to a strong team culture to ensure success

Ability to effectively meet customer needs, taking responsibility for customer satisfaction

Ability to maintain effectiveness and professionalism when experiencing change in work tasks and/or the work environment

Ability to work in a fast-paced, team environment and under pressure of deadlines

Excellent written and verbal communication skills

Effective time management and organizational skills

Develop and maintain relationships to efficiently leverage expertise

Sound judgement regarding confidential and sensitive matters

Proven ability to meet multiple and/or unexpected deadlines in a demanding environment

Embraces change

Motivated and driven to continuously improve by learning new skills

Ability to harness emerging technologies, including AI, to drive process improvements, enhance efficiency, and enable smarter collaboration, with a strong understanding of AI concepts and enthusiasm for applying them to optimise workflows and inform decision-making.

To qualify for the role, you must have

Post secondary education and/or equivalent relevant experience

Proficiency in Word, Excel and PowerPoint, with proven ability to learn customized software/tools

Ideally, youll also have

General understanding of financial principles as they relate to the billing of chargeable time

Professional services firm experience