Employee Relations Manager

Employee Relations Manager

Location: Toronto

Other locations: Primary Location Only

Salary: Competitive

Date: Mar 16, 2026

Job description

Requisition ID: 1681209

At EY, were all in to shape your future with confidence.

Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

The Employee Relations Manager within the Talent COE supports the delivery of compliance-sensitive HR processes, including employee relations investigations and involuntary terminations. This role acts as a trusted advisor to business leaders and Talent Consultants, ensuring operational excellence, consistency, and risk mitigation across the organization.

This position ensures operational rigor and fairness in handling sensitive HR matters, supporting the COEs mission to deliver consistent, high-quality processes while enabling Talent Consultants to focus on strategic priorities.

This job posting relates to an existing vacancy within our organization.

Your key responsibilities

Subject Matter Expertise

Develop Subject Matter Expert (SME) in all processes and best practices related to talent pillars, including terminations, investigations, code of conduct matters, and other HR-related areas, including performance management, to provide guidance and support to the team and enhance organizational effectiveness.

Internal Investigations

Serve as the first point of contact for intake of investigation requests from Talent Consultants, business leaders, or Ethics hotline.

Conduct preliminary assessments and coordinate fact-finding interviews.

Maintain accurate documentation and case tracking in compliance with firm standards.

Partner with Legal and Ethics teams to ensure investigations adhere to policy and confidentiality requirements.

Prepare summary reports and recommend corrective actions.

Terminations & Departures

Manage end-to-end involuntary departure processes, including:

Drafting termination letters and coordinating approvals.

Scheduling and supporting departure meetings.

Ensuring compliance with severance and benefits guidelines.

Liaise with outplacement service providers and ensure smooth transition for departing employees.

Compliance & Risk Management

Monitor adherence to employment law and internal policies.

Escalate high-risk cases to senior leadership and Legal as needed.

Maintain centralized records for audits and reporting.

Employee Relations Support

Provide guidance on disciplinary actions and policy interpretation.

Assist in implementing standardized processes for conduct matters and departures.

Skills and attributes for success

Deep expertise in employee relations and employment law, with the ability to independently assess risk and apply sound judgment in complex, high‑stakes situations.

Strong capability to advise and influence senior leaders by providing clear, practical, and risk‑balanced recommendations.

Ability to operate confidently and confidentially in a fast‑paced, compliance‑driven environment, managing multiple cases with competing priorities.

Collaborative mindset with demonstrated experience partnering with Legal, Talent, and business stakeholders.

Strong hands‑on understanding of HR investigations and termination processes.

Ability to manage sensitive matters with discretion and professionalism.

Strong organizational and stakeholder management skills.

Analytical and solutions‑oriented mindset, with ability to identify trends and recommend continuous improvements opportunties.